How to Restore Your Relai Bitcoin Wallet

How to Restore Your Relai Bitcoin Wallet
You hopefully have written down your 12 words (seed phrase) that the Relai app provides you under "BTC backup". If you haven't yet, do it now! 🤓

Backing up your Relai Bitcoin wallet is essential to avoid losing your coins in case you lose your phone, it breaks, or gets stolen. You can back up (and restore) your Relai wallet using the 12-word recovery phrase that is shown to your when you first open the app. You can also find your recovery phrase in the app’s settings.

Read on to learn how to restore your Relai Bitcoin wallet in case you need to.


  1. Download or re-install the Relai app.
  2. Swipe to the right and click ‘Restore’ at the bottom of the screen.
  3. Set your preferred language and currency.
  4. Enter your 12 words in the correct order.


Users who use Relai just as a wallet (and never buy or sell bitcoin) can’t restore their Relai wallet with their 12 words because you also need IBAN to restore your Relai wallet. In that case, we recommend restoring your wallet using the Electrum app.
To do so, download Electrum onto your laptop or PC. Open it and follow these simple steps:

  1. Choose a name for your wallet, for example “Relai Bitcoin wallet”, then click “next” select “standard wallet.”
  2. Click “next” select “I already have a seed”, then click “next” enter your seed (12 words you’ve written down from the Relai app), click “options” and tick “BIP39 seed”, then click “OK”.
  3. Click “next” go to “tools” -> “Electrum preferences -> Transactions -> untick “use change address.”
  4. Go back to your dashboard. You should see your whole transaction history and be able to send your BTC to wherever you want.

If you have any questions, feel free to reach out to us via our Telegram or via email. The Relai community is always happy to help! 🤗

Disclaimer: None of this content constitutes investment advice. Always conduct your own research before investing in any digital asset.

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