Supplementary Terms Relai AG: Referral & Donations
1. Background
1.1 These Supplementary Terms for Referral and Donations (hereinafter referred to as “Supplementary Terms”) are linked to our Terms and entered into between you (hereinafter referred to as “you” or “your”) and Relai AG (“Relai” “we” and “us”). By accessing, using or clicking on “I agree” to accept our Terms, you agree that you have read, understood and accepted all of the terms and conditions stipulated in these Supplementary Terms as well as our Privacy Policy.
1.2 Capitalized terms used in these Supplemental Terms shall have the same meaning as defined in the “Definitions” section of our Terms, unless expressly stated otherwise herein. For the full list of definitions, please refer to the relevant Article 1 in the main Terms.
2. Referral Program
2.1 The Referral Program (“Program“) is designed to reward existing Clients (“Referrers“) for referring new Clients (“Referred Clients“) to the Apps. Each Referrer receives a unique personal referral code (“Referral Code“) and can generate referral income by introducing new Clients via the individual Referral Code provided by Relai.
2.2 Each Client has a unique personal Referral Code and can generate referral income by introducing new Clients via the individual Referral Code provided by Relai. Referred Clients must enter the Referral Code at the time of registration for the Referrer to be eligible for rewards. Referred Clients must be new Clients who have not previously registered an account on the Apps.
2.3 The Program is designed to attract new Clients residing in Switzerland in compliance with local regulations. While the Program is accessible by all Clients of the Apps, eligibility and participation are intended solely for marketing to Swiss residents due to regulatory considerations. Access and participation in the Program is in each Client’s own responsibility. It is incumbent upon each Referrer to verify and ensure that their participation is in full compliance with the laws and regulations applicable in their respective jurisdiction, in the jurisdiction into which the Referral Code is shared, and in the jurisdiction of the Referred Clients. Relai does not assume responsibility for non-compliance by Clients with any local or international laws that may apply to them and Relai’s liability towards Clients is excluded to the maximum extent permitted by applicable law. The availability of the Program does not constitute encouragement or advice to engage in any activities that may be deemed illegal or non-compliant in the Client’s jurisdiction or the jurisdictions into which the Referral Code is shared.
2.4 Unless agreed otherwise with a Referrer, the use of the Referral Code provides the Referred Clients Referrer with a 0.5% reduction in trading fees on the App. Referrers will earn a reward equivalent to 0.5% of the total amount of Bitcoin bought or sold by the Referred Clients through the Relai App. Rewards are calculated based on the Referred Client’s transactions and are subject to a maximum earnings cap as described below. Participation in the Program includes earning commissions on transactions made by Referred Clients using the Referral Code. This includes purchases, sales, and subscriptions to weekly savings plans on the App. The earned commission is credited to the Referrer’s Wallet on the upcoming 1st of each month.
2.5 The Program includes an earnings cap of three months from the date of the Referred Clients’s purchase, sale, or subscription to weekly savings plan done with the Referral Code. After three months from that date on, the Referrer cannot earn commissions with the Referral Code used by the respective Referred Clients. The three-month period applies respectively to each different Referred Clients for the Referrer. Referral earnings are subject to a minimum payout requirement of EUR/CHF 10. The minimum investment amount required for Referred Clients transactions to qualify for the Program is EUR/CHF 50, which may increase at Relai’s discretion. Misuse of the Referral Code or Program, including but not limited to fraud, may result in the forfeiture of accrued rewards and possible legal action. Relai reserves the right to update, modify, or terminate the Program at any time. Changes will be communicated through the Platform or directly to Clients.
3. Charity Referral Program
3.1 Donations via Referral. Clients may choose to support a charitable organization listed on our Donations page ( the “Charity”) by entering the corresponding Charity referral code (the “Charity Referral Code”) in the Referral Code field during the investment preview phase of their transaction (the “Charity Referral Program”). By doing so: (i) the selected Charity will receive 10% of the net revenue generated by that transaction (the “Donation”), and (ii) the Client will receive a 10% discount on the applicable transaction fees. This feature is available for all transactions with a minimum investment amount of EUR/CHF 50. Referral codes must be valid and associated with Charities previously approved and published on our Donations page. Charities must provide a valid and compatible bitcoin wallet address to receive donations. Relai will process and send the Donation amounts directly to the address provided, on a periodic basis. Each Charity is responsible for ensuring that the address is accurate, active, and able to receive funds. Relai shall not be liable for failed, delayed, or lost transfers resulting from incorrect, outdated, or incompatible wallet information. Relai does not charge any fees to charities for receiving donations under this program. The Donations via Referral may be modified, suspended, or terminated at our discretion.
3.2. Donor Terms. All donations made through our Charity Referral Program are at your own risk. By entering a Charity Referral Code linked to a Charity, you authorize Relai to allocate a percentage of the transaction revenue (currently 10%) to the Bitcoin address provided by that charity. Relai makes no representation or warranty regarding: (a) how the Charity will use the donated funds; (b) whether the Charity is officially registered or recognized in your jurisdiction; (c) any claims, offers, or communications made by the charity; (d) the accuracy, completeness, or current status of the information provided by the charity (including their wallet address). Relai does not mediate or monitor how funds are used after they are transferred. Any concerns about donation usage should be addressed directly to the recipient charity. All donations are considered unrestricted. Any preference you may express (e.g., donating in support of a specific project or campaign) is non-binding and entirely at the charity’s discretion. Relai has no control over how the funds are used once sent and assumes no role in any dispute between you and the charity. By using the Referral Code to support a charity, you confirm and warrant that: (a) you are at least 18 years old or of legal age to form a binding agreement; (b) you are authorized to participate in the transaction and to use a valid referral code; (c) your use of the referral code is lawful in your jurisdiction; (d) the resulting donation is made as an unrestricted gift, not conditioned on any use; (e) Donations are made via the Relai platform, but Relai does not collect, hold, or control any portion of the donated amount on behalf of the charity; (f) all Donations are final and non-refundable.
3.3 Donation Receipts. Relai does not issue receipts or tax certificates for donations made through referral codes. Contributions are made by Relai on behalf of the user, and no part of the donation is made directly by the user to the charity. For this reason, donations do not qualify as tax-deductible in any jurisdiction. Relai makes no representations regarding the tax treatment of any donations made through its services. You are solely responsible for determining whether any donation is eligible for tax deduction or credit, and you should consult a tax advisor regarding your specific situation.
3.4 Donor Information. Relai does not share your personal information with the recipient charity. Donations are processed anonymously on-chain to the Bitcoin address provided by each charity. For more information on how we handle personal data, please refer to our Privacy Policy.
4. Client Responsibility
4.1 By participating in the Program, Clients confirm their understanding and compliance with local laws applicable to them regarding referral programs and cryptocurrencies. Clients acknowledge that they are participating at their own discretion and risk and represent and warrant that their participation does not violate any local marketing, financial, or legal restrictions. The Clients acknowledge and agree that distributing the Referral Code in jurisdictions outside of Switzerland or otherwise actively marketing the Relai App outside of Switzerland may be in violation with local laws outside of Switzerland and, as such, lead to legal liability, regulatory sanctions, and/or criminal investigations against the Client and/or Relai. Clients shall indemnify Relai from any damages, fines, costs (including reasonable legal fees) that arise out of or in connection with the Clients breach of these terms or any applicable law.